Managed IT Services for your organisation
We make things easy – it’s that simple.
Managed Services
We can work alongside your existing internal IT support, or provide a complete tailor-made staffed solution.
vCIO
Our Virtual CIO package takes the headache out of IT for you, from disaster recovery, to a 5 year future-proof plan.
Hardware and Software
As well as services, we can provide hardware and software solutions and full project management.
Our fully customisable bundles
Get in touch to discuss our managed service bundles, we will work with you to get the best outcomes for your organisation
01
Fully Managed Service and vCIO
This typically includes an onsite engineer for an average of 5 days a week year round with remote helpdesk and support available outside of these hours including to cover unplanned absences and holidays.
02
Partially Managed Service and vCIO
This typically includes an onsite engineer for an average of 3 days a week year round with remote helpdesk and support available outside of these hours including to cover unplanned absences and holidays
03
Remote First Managed Service and vCIO
This typically does not include any onsite support outside of purchased days of senior engineer time however does include remote support, helpdesk monitoring and technical escalation support.
04
vCIO
This typically includes overview of strategy, projects, Cyber Security and Technical escalations requiring 3rd level support but does not include any operational tasks or day to day support
Testimonials
See what people have to say about us
Adam F
Head of IT – Cundall Manor School
Documentation second to none
We used DSPritchard when our internal team didn’t have the capacity over the summer holidays in our school. They provided the technical skills needed to alleviate the pressures on us. The documentation is second to none, which is an issue we have had with other MSPs.
Mark N
IT and Data Director – Rodillian Multi Academy Trust
Great to have a company who really understands the education market
Whenever we’ve called upon DSPritchard for IT or project support, we’ve been impressed with the technical knowledge and solutions focused approach we’ve experienced. It’s great to have a company who really understands the education market and properly plans, communicates and documents their work.
Mark B
Director – AMP
Really understood the project goals
DSPritchard were very informative on the project we had. They gave some great advice as well as multiple choices on the hardware required, which all varied on price dependent on budget. They then explained the pros and cons for each option and really understood the project goals.
Giles G
Operations Director – Showmasters Ltd
Their commitment to customer service is truly commendable
DSPritchard has been providing a number of my company’s IT systems for several years now, and the level of professionalism, expertise, and reliability we’ve experienced has been exceptional.
Their commitment to customer service is truly commendable. They are not only knowledgeable but also highly approachable and patient, making complex IT concepts accessible to those with varying levels of technical expertise.
Some of our select technology partners
What can we offer you?
Technical Support & Monitoring
With many different options – from monitoring and alerting on your server systems to full blown remote support and helpdesk – we’ll act as an IT partner for you and your team to make sure that everything runs smoothly, just as it should. We’re partners with Microsoft, Veeam and Fortinet, meaning they trust us to look after your systems.
Our technical services team undergo ongoing, industry-standard training to make sure that they’re up to date with the latest systems, and able to make the best recommendations for you.
Wireless
Wireless connectivity has fast become an essential part of everyday life. Your wireless network needs to be stable and reliable, of course, but how do you know you’re getting the best wireless for your business? Our team can assess your requirements in detail, and plan the ideal solution (and price point) to match your needs.
Wired Networking
Whether you’re a sole trader, an SME, or huge conglomerate, you’ll need to connect all your devices (and staff) so that they can communicate seamlessly.
In recent years, internet speeds have increased and business requirements have become more demanding. To guarantee that everything you need is available at the touch of a button, it’s crucial that your network cabling and switches are optimised for your needs. Hardware and software upgrades will only get you so far; you need the right network solution in place to bring it all together. With our knowledge and contacts, including Ubiquiti and EdgeMax, we can help.
Unified Communications
Our telecoms team can provide you with a solution, whether you have one phone line or a thousand seats – or anything in between.
We’re not going to bombard you with techie stuff; we know that can be confusing. Our greatest skill is listening to our customers, getting to know them and understanding their needs. With that said, you probably use some combination of email, video conferencing, messaging, live chat and phone calls. Integrating all of these methods into one unified comms solution makes it easier for you and your team to collaborate, access information, and work productively wherever you are.
Contact Us
Transform your IT with DSPritchard IT Solutions.